December 15, 2017, Minneapolis, Minnesota:
Here’s a tough, real-life lesson in what can happen when companies don't coordinate inspections. A fire and sprinkler alarm system for one of our former clients was monitored and serviced by another company.
One day, the dry sprinkler system tripped because their current provider didn’t instruct them how to read the signs that the system needed to be serviced. The fire department came out, the monitoring company was called and didn’t answer, and when they did call back, the customer was given the wrong phone number.
If they were trained, the system wouldn’t have tripped, the fire department wouldn’t have needed to come out and they wouldn’t have the mess. The staff didn’t know how to drain their fire system because their current service provider never took the time to train them. To make things worse, the system froze overnight and it took days to thaw and then drain it. The result of this mess? Hours were wasted, the system was out of operation for several days, and it cost thousands of dollars to repair.
After their current provider failed to respond to their emergency, they called Brothers Fire & Security the next morning. We came out right away and began the process of repairing their system. Had we monitored and serviced this business, we would have provided ongoing training for the staff so they knew how to deal with and even prevent this kind of emergency. The staff would have had the right phone number to call us if there was a problem, and one of our expert techs would have been dispatched ASAP, greatly reducing down time, stress to the staff, and the cost of repairs.
Annual and bi-annual inspections and testing are needed on fire alarms, sprinklers, extinguishers, kitchen hoods, waterless-based suppression systems, and security systems. Because some businesses have too many vendors that don’t communicate with each other, they don’t coordinate inspections and servicing. As a result, systems may go unchecked, and you could end up with a situation that’s time consuming, disruptive and expensive to resolve.
For fire suppression systems to be effective and your business safe-guarded, inspections and service must be coordinated and consistent. Keeping on top of these inspections can prevent disruptive and costly emergencies.
10 REASONS FOR USING BROTHERS FIRE & SECURITY TO COORDINATE ALL YOUR INSPECTIONS: CLICK HERE TO DOWNLOAD THE CHECKLIST FOR HANDY REFERENCE
- We’re the single point of contact for all your inspections and services
- You have 100 percent trust that all your inspections and services are handled by experts
- Coordinating inspections is much easier and takes less time
- We provide your business with a consistent level of service
- All your inspection documents are in one easy-to-find place
- We create a process that’s easy to coordinate with your staff, residents, and customers
- Safety training is easier for current and new staff
- We save you money in the long term
- You keep focused on your business
- We simplify your business, and quite frankly your life
ABOUT BROTHERS FIRE & SECURITY
As one of the premier providers of fire and security solutions in the Upper Midwest, Brothers Fire & Security strives to build long-term, value-added relationships. We work with business owners and property management companies, as well as all types of public institutions to solve fire and security needs. By taking advantage of our integrated bundled services, many of our clients find that they can save 25-30% on their safety services, annual inspections and more. From a single location to franchises throughout the region and the country, our integrated approach saves our clients valuable time, money and stress. We provide inspections, monitoring and service for fire protection systems, security systems, fire sprinkler systems, fire alarm systems, 24-7 monitoring, fire extinguishers, card access and kitchen hoods.